Privacy Policy
Amherst Innovative Living, LLC (“AIL”, “Amherst Innovative Living”, “we”, “our”, or “us”) operates the Amherst Innovative Living website and several property-specific websites associated with the residential communities it manages.
This Privacy Policy applies to the Amherst Innovative Living website as well as the websites and online services associated with AIL-managed communities, including but not limited to:
11 East Pleasant – https://www.11eastpleasant.com
One East Pleasant – https://www.oneeastpleasant.com
Kendrick Place – https://www.kendrickplace.com
Olympia Place – https://www.olympiaplace.com
26 Spring Street – https://www.26spring.com
(collectively referred to as the “Websites”).
This policy also applies to any future websites or digital platforms operated by Amherst Innovative Living for its residential communities or services.
By accessing or using any of these Websites, you agree to the practices described in this Privacy Policy.
Website Visitors
Like most website operators, Amherst Innovative Living collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request.
AIL collects this information to better understand how visitors use the Websites associated with its residential communities and to improve services across its portfolio of properties.
From time to time, Amherst Innovative Living may release non-personally-identifying information in aggregate form (for example, reports on website usage trends).
Amherst Innovative Living may also collect Internet Protocol (IP) addresses for logged-in users or individuals submitting forms through the Websites. These IP addresses may be visible to administrators managing the relevant property website.
Gathering of Personally Identifying Information
Some visitors interact with Amherst Innovative Living in ways that require us to collect personally identifying information.
The type and amount of information collected depends on the interaction. For example, visitors may provide personal information when they:
submit contact forms
request leasing information
apply for housing
create an account on a property portal
sign up for newsletters or updates
submit maintenance requests
The information collected may include:
name
email address
phone number
mailing address
rental application information
payment or financial information necessary to process transactions
AIL collects such information only as necessary to fulfill the purpose of the visitor’s interaction with Amherst Innovative Living. Visitors may always decline to provide personal information, though this may prevent them from engaging in certain website-related activities.
Data Storage
By submitting personal information through our Websites or resident platforms, you consent to the storage and processing of that information through third-party service providers used by Amherst Innovative Living.
These providers may include property management platforms such as Entrata or similar services used to manage leasing, payments, and resident services.
All information we hold is stored on secure servers maintained by trusted third-party providers. While we follow industry standard security practices to protect personal information, no online service can guarantee complete security.
Users are responsible for protecting the account credentials in their possession.
Aggregated Statistics
Amherst Innovative Living may collect statistics about the behavior of visitors to its Websites.
These statistics may be displayed publicly or shared with partners for analytics or operational purposes. However, Amherst Innovative Living does not disclose personally identifying information except as described in this policy.
Protection of Certain Personally Identifying Information
Amherst Innovative Living discloses personally identifying information only to:
employees
contractors
affiliated organizations
service providers
who need access to that information in order to process it on our behalf or provide services available through our Websites.
All such parties are required to protect this information and not disclose it further.
We may also disclose information:
when required by law
in response to subpoenas or court orders
when necessary to protect the rights or property of Amherst Innovative Living, our residents, or the public.
Email Communications
If you provide your email address to Amherst Innovative Living, we may occasionally send communications such as:
property updates
community notices
leasing information
service announcements
feedback requests
You may opt out of marketing communications at any time by following the unsubscribe instructions in those emails.
Cookies
A cookie is a small data file stored on a visitor’s computer by a website.
AIL uses cookies to:
identify returning visitors
track usage patterns
store user preferences
improve website functionality
Visitors who prefer not to have cookies stored on their devices may configure their browser settings accordingly, although some features of the Websites may not function properly without cookies.
Business Transfers
If Amherst Innovative Living or substantially all of its assets were acquired, user information may be among the assets transferred to the acquiring organization.
By using our Websites, you acknowledge that such transfers may occur and that the acquiring organization may continue to use your personal information consistent with this Privacy Policy.
Advertising
Advertisements appearing on any of our Websites may be delivered by advertising partners who may set cookies.
These cookies allow advertising networks to recognize your device and provide targeted advertisements that may be relevant to your interests.
This Privacy Policy covers the use of cookies by Amherst Innovative Living but does not cover the use of cookies by third-party advertisers.
Privacy Policy Changes
Amherst Innovative Living may update this Privacy Policy from time to time.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
Your continued use of the Websites after changes to this policy constitutes acceptance of those changes.
Contact Information
If you have questions about this Privacy Policy, you may contact:
Amherst Innovative Living, LLC
Website: https://www.amherstinnovative.com/get-in-touch
Email: management@amherstinnovative.com
Phone: (413) 992-2000